Accessibility Statement

1. Our Commitment

iDwteam is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that the internet should be available and accessible to anyone, and we're committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

2. Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We've chosen Level AA as our target.

3. Accessibility Measures

iDwteam takes the following measures to ensure accessibility of our website:

• Include accessibility as part of our mission statement
• Integrate accessibility into our procurement practices
• Appoint an accessibility officer and/or team for the website
• Provide continual accessibility training for our staff
• Include people with disabilities in our user experience research
• Conduct formal accessibility audits periodically

Specific Features

Our website includes the following accessibility features:

• Semantic Structure: We use proper heading hierarchy and semantic HTML to ensure screen readers can interpret the page structure correctly.
• Keyboard Navigation: All interactive elements are accessible via keyboard, with visible focus indicators.
• Alternative Text: Images include appropriate alternative text descriptions.
• Color Contrast: Text has sufficient contrast against background colors to meet WCAG 2.1 AA standards.
• Resizable Text: Text can be resized up to 200% without loss of content or functionality.
• ARIA Attributes: Where necessary, we use ARIA roles and attributes to improve accessibility of complex components.
• Form Labels: All form fields have associated label elements to help screen reader users understand their purpose.

4. Compatible Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (like JAWS, NVDA, VoiceOver, and TalkBack)
• Text-to-speech software
• Speech recognition software
• Screen magnification software
• Alternative input devices and switches

Supported Browsers

We aim to support the current and previous major releases of the following browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

5. Limitations & Alternatives

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations, and potential solutions:

Known Limitations

• PDF Documents: Some older PDF documents may not be fully accessible. We are working to remediate these documents.
• Third-Party Content: Some content provided by third-party services may not be fully accessible. We make every effort to work with providers who prioritize accessibility.
• Legacy Content: Older content that predates our accessibility efforts may not meet all our current standards.

Alternatives

If you encounter accessibility barriers on our website, please don't hesitate to contact us. We're always looking for ways to improve the accessibility of our website and may be able to provide the information you seek in an alternative format.

• Email us for assistance
• Call our customer service team
• Use the contact form on our website

6. Feedback

We welcome your feedback on the accessibility of our website. Your input helps us identify areas that might present barriers to our users and make improvements to our website.

Please let us know if you encounter barriers on our website, or if you have suggestions for improvement. We'll do our best to address any issues as quickly as possible.

7. Contact Information

For questions or concerns regarding the accessibility of our website, please contact us through any of the following methods:

We aim to respond to feedback within 3 business days.